Mann Ka Dhaga is committed to delivering our artisanal handloom creations safely and securely to your doorstep across India. Please review our shipping terms and delivery guidelines below.
Free Shipping
Mann Ka Dhaga offers free shipping on all orders placed through the website, unless a specific product or promotion states otherwise.
Complimentary Delivery: Enjoy zero shipping fees on our handloom collections nationwide, unless otherwise indicated at checkout.
Order Processing
Orders are normally processed after payment confirmation. Processing time can vary depending on product availability, order volume, weekends, public holidays, sales and other operational factors.
If an order requires additional processing time, Mann Ka Dhaga may contact the customer using the details provided with the order.
Delivery
Delivery timelines depend on the destination, courier service, weather, public holidays, service disruptions and other factors outside Mann Ka Dhaga's reasonable control.
A delivery estimate shown at checkout or communicated after ordering is an estimate and not a guaranteed delivery date.
Address & Contact Details
Customers are responsible for providing a complete and accurate delivery address and contact number.
If an order is returned to Mann Ka Dhaga because of an incorrect or incomplete address, repeated delivery failure, or refusal to accept the parcel, additional shipping or re-dispatch terms may apply.
Delayed, Lost or Damaged Parcels
If a parcel appears delayed, lost or damaged, customers should contact Mann Ka Dhaga as soon as possible with their order details.
For visibly damaged packages, customers are encouraged to document the package and its contents with photographs or video before opening or while opening it, where practical.
Delivery Restrictions
Some locations may have limited courier coverage or additional delivery restrictions. If delivery to a particular location is not possible, Mann Ka Dhaga may contact the customer and arrange an appropriate resolution.
Need assistance with your shipment?
If you have questions about order delivery, tracking, or pin code serviceability, please get in touch with us.